Ongoing support - You are never left to fend for yourself

EasiTech (NZ) Limited has been successfully supporting various softwares for over 10 years.

All support is on a completely confidential basis and is supplied with an accounting focus, ensuring that you will receive robust and reliable advice from the viewpoints of both software functionality and accounting practices.

We provide both Onsite and TelEmail support types.

Onsite Support

There are many advantages to onsite support:

We deal with -

your issues

your data

Whether they are -

software driven

hardware/system/network driven

one of understanding the accounting principle(s) involved

If relevant, we can talk with the software house immediately and arrange data backup and will also provide a clear step by step process to move forward

If you would like us to visit your site, please contact us.

TelEmail Support

TelEmail support has been designed to allow those of you who just need that five minute question answered on a regular basis.

TelEmail support provides your staff with the ability to contact us whenever they need to - for a flat monthly fee - thereby ensuring that they know they don’t need to struggle.

TelEmail is:

- on a monthly basis
- paid in advance
- has a 3 month initial commitment. After that, you may find that you have either:

found the comfort and security of the support and effective function and wish to keep retain it

covered your initial issues and no longer require it

covers both phone and email contact for the contracted period ( Terms and Conditions apply)

Using TelEmail means that :

You get your answer either instantly, or within a 2 hour period … and then move ahead quickly

we don’t need to come to site for short visits

provides senior management with a comfort zone that staff have solid, quick-access resource for their organisation

If TelEmail is of interest to you, please contact us.